(910) 538-3419

FAQ2023-01-06T18:50:23+00:00

JOIN OUR CLASSES & JOIN THE FUN!

Frequently Asked Questions

What ages do you teach?2023-01-04T16:12:57+00:00

We teach classes for all ages. Please check the class schedule to see what classes we are currently offering.

Why do you teach group classes?2023-01-04T16:12:03+00:00

Group classes create a low-pressure environment that foster learning. They’re also a great way to meet other ukulele players!

How do your in-person classes work?2023-01-04T16:11:51+00:00

Most of our in-person classes are an hour per week for four weeks. All class materials are included.

Where are your in-person classes held?2023-01-04T16:11:39+00:00

We meet in a classroom in the Hannah Block Historic USO/Community Arts Center located in downtown Wilmington.

How do your online classes work?2023-01-04T16:10:00+00:00

Most of our online classes are an hour per week for four weeks and include all class materials. The class is live (not pre-recorded) and we use Zoom.

Are ukuleles provided during the classes or do we have to bring our own?2023-01-04T16:11:27+00:00

Ukuleles are not provided but sometimes folks will borrow a ukulele for the first class day and then get their own. You can buy a good beginner ukulele starting around $50.

Do you offer a trial/sample class?2023-01-04T16:11:14+00:00

We’re not able to offer trial classes. The classes fill up fast and we wouldn’t want to turn down a student who knows they want to join.

If I miss a class, how do I get caught up?2023-01-04T16:11:02+00:00

If you miss an in-person class, we can email the class handouts and, in most cases, send a Zoom recording from a previous online version of the class.

Do you offer one-day in-person workshops?2023-01-04T16:10:50+00:00

Yes, we offer weekend workshops where you can learn a particular style, skill, or technique. They are usually 2-3 hours long on a Saturday afternoon. Examples of past workshops include: Strum-Believable •  Fab Four On 4 Strings• 1920’s Songs & Techniques •  Christmas Ukulele.

Please join our mailing list to be notified when new workshops are announced.

When does your next class session begin?2023-01-04T16:10:38+00:00

We offer a winter, spring, summer and fall class sessions every year. Please join our mailing list to be notified when new classes are announced.

I already play ukulele and/or have some guitar experience—what class should I take?2023-01-04T16:10:25+00:00

If you are already comfortable playing 10 or more chords on ukulele or have experience with the guitar or other stringed instruments, you may want to start with the Ukulele 1.5 class.

Do you offer online classes?2023-01-04T16:10:12+00:00

Yes! We offer live (not pre-recorded) online classes using Zoom. Please join our mailing list to be notified when new classes are announced.

Do you offer private lessons?2023-01-04T16:09:49+00:00

Yes. We offer very limited online private lessons. They are $50 for half an hour and taught by Kent Knorr.

Do you offer discounts for multiple family members?2023-01-04T16:09:35+00:00

We do not have family discounts at this time. Tuition is paid for each student who takes a class.

What’s your refund policy?2023-01-04T16:09:21+00:00

Full refunds or full class credits are available until 24 hours before your first class begins. If you phone or email to cancel your registration 24 hours before your second or third class begins, a partial prorated class credit minus a $10 cancellation fee can be given. If your class has met three times or it is less than 24 hours before your third class, no school credit is available.

Where is your store located?2023-01-06T16:49:14+00:00

Our store is currently online only. Visit store>>

What are the best ukuleles for beginners?2023-01-04T16:08:28+00:00

Amahi, Penguin, Ohana, Makala and Kala brands are some of our favorite affordable starter ukuleles for beginners. Here’s a link to some of the ukuleles we carry that are priced at $100 or less>>

Do you setup your ukuleles? What does your ukulele setup include?2023-01-04T16:08:40+00:00

Yes! Our setup includes adjusting the action at the nut and saddle, checking the frets for buzzing and leveling if necessary, pre-stretching the strings, tightening the tuner screws and giving the instrument a general inspection. We specialize in ukuleles, have been playing for over 30 years, and know how to make ukuleles sound their best!

Do you repair ukuleles?2023-01-04T16:08:53+00:00

Yes!. We offer ukulele repair, setup, and maintenance. Contact us about special requests.

What’s your return policy?2023-01-04T16:09:07+00:00

All products are returnable if the product is in the same condition as when purchased, including product

packaging. Items may be returned no later than 15 days after purchase. Contact us via email or by phone to obtain a RETURN AUTHORIZATION, then items may be shipped back. Customer is responsible for shipping charges for returns. Your credit card will be refunded once the item is inspected and received LESS our 15% restock fee. Items may also be exchanged for in stock store merchandise, after returned item is inspected, with NO restocking fee incurred.

How do I get updates about future events?2023-01-04T16:07:46+00:00

Please join our mailing list to be notified about future events, workshops and classes.

Do any of your teachers/students perform for wedding or events?2023-01-04T16:07:59+00:00

Yes, please contact us about special requests.

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